Emerald Media / Your information
Your privacy.
What you share with us, how it supports our work, and how to get in touch about your information.
1. This notice
This notice describes how Emerald Media handles information in connection with this website, inquiries, careers introductions, and client services. It does not cover the independent websites or social platforms we link to.
For privacy questions or requests, contact Jorge Peña at jorge@emeraldmediatx.com.
2. Information you provide
When you contact us, we receive the details you choose to share, such as your name, business or show, email address, phone number, requested service, and message.
A careers introduction can also include your discipline, location, availability, and public portfolio or résumé link. Please share only the information needed to introduce yourself, and avoid sensitive personal information.
If you become a client, additional information may be needed to deliver work, manage your client access, issue invoices, and record payment status. Payment information entered into a payment provider’s checkout is handled by that provider under its own privacy terms.
3. Website and technical information
Our hosting and service providers may process technical information needed to deliver, secure, and maintain the website, such as request details, device or browser information, and service logs. Client access and payment tools may use storage or similar technologies needed for their features.
Our portfolio includes locally hosted media and links to social platforms. Following a link to another platform subjects your visit there to that platform’s privacy practices.
4. How information is used
- To review and respond to inquiries, discuss projects, and communicate with you.
- To review careers introductions and contact you about potentially relevant opportunities.
- To provide agreed services, manage client access, and administer invoices and payments.
- To maintain and protect the website, prevent misuse, and address legal or business obligations.
A general careers introduction is not a subscription to a marketing mailing list.
5. Service providers and disclosures
We use service providers to operate the website and support business functions. These include Vercel for hosting and inquiry storage, configured email services for inquiry notifications, and payment providers for payment features. Providers process information as needed for the services they supply.
Information may also be disclosed when required by law, to address misuse or security issues, or to protect legitimate rights. Sharing a portfolio with us does not give us permission to publicly display your personal information or publish your work as our own.
6. Retention and security
Information is kept for as long as needed for the inquiry, working relationship, or relevant business and legal purposes. The appropriate period depends on the type of record and context. You can contact us to ask about information you have submitted or request its deletion, subject to applicable requirements.
We use administrative and technical safeguards appropriate to the services involved. No website, email system, or method of electronic storage can guarantee absolute security. Please do not send passwords or sensitive documents through a general inquiry form.
7. Your choices and requests
You can ask about, correct, or request deletion of personal information you have provided by emailing jorge@emeraldmediatx.com. Please identify the email address used for your original inquiry. We may need to verify your identity before acting on a request.
Depending on where you live and which laws apply, you may have additional rights concerning your personal information. We will consider requests under applicable law. You can also ask us not to contact you about future careers opportunities.
8. Children’s information
This website and its inquiry forms are intended for business and professional use, not for children under 13. Please contact us if you believe a child has provided personal information through the website so we can review and address it.
9. Changes and contact
We may update this notice as the website or business practices change. The update date appears at the top of this page.
Emerald Media · Jorge Peña
Rio Grande Valley, Texas
jorge@emeraldmediatx.com
+1 (956) 935-2100
